FAQs
How much is shipping?
Flat rate shipping for $10 within Canada
Shipping to the United States is calculated based on location
When will I receive my order?
We want you to receive your Sprutza order as soon as possible. Ground shipping will take between 3-10 days depending on where you are located
Are Sprutza cartridges refillable?
Yes! As part of our responsibility to the environment, we have made our product refillable. You can refill the cartridge whenever you need to. Each Sprutza package contains refills. These are refills are 60mL.
How many fragrances are there to choose from?
Sprutza believes in individuality. This is why we offer 6 subtle fragrances in Bamboo Bliss, Citrus Blossom, Eucalyptus & Spearmint, French Lavender, Midnight Musk & Vanilla and Peach Paradise leaving your hands protected and smelling great. We also offer a Fragrance Free option for those who prefer no scent.
What are the benefits of using Sprutza?
- Portable and stylish device that can be with you anywhere you travel
- Fine mist spray for fast absorbing
- Leaves your hands smelling great with 6 different fragrances
- Kills germs and bacteria
- Not only can you use it on your hands but it could also be used to spray door knobs, handles, and anything you come in contact with
- High quality 80% Ethyl Alcohol that is distilled in Canada and is Health Canada Approved
- Cartridge is refillable with any liquid sanitizer
- The spray units come in a variety of exterior and spray tip colours
Is Sprutza cruelty free and vegan?
Absolutely. We love animals and therefore do not test our products on them. Also our ingredients are all vegan
Can Sprutza products be recycled?
Yes. The environment is important to us which is why our refill bottles are recyclable and our Sprutza device is refillable
What type of alcohol does Sprutza use in its sanitizer?
We use a high quality 80% Ethyl Alcohol that is distilled here in Canada
Do you offer a warranty on your product?
At Sprutza we offer a one year warranty on our units. If for any reason your unit stops working within the first year, we will replace the unit at no charge. Simply send us an email with a picture or video and briefly explain what the problem is to orders@sprutza.com
Can I return my order if I am not satisfied?
All sales are final. Due to the risk of cross-contamination we are unable to accept returns of products. If you have any questions regarding the product and the features, please email us at info@sprutza.com and we would be happy to answer any questions you may have.
How long before I need to refill?
Everybody’s usage is different. Sprutza Hand Sanitizer Spray device hold 10mL of sanitizer which gives approximately 150 sprays. Based on average use, it will last approximately one week. Sprutza starter pack comes with two 60mL refill bottle which will give up to 12 weeks on an average use
How do I use the device?
We have made it simple. Watch the video under "how it works"
Can I fill my own sanitizer in the cartridge?
We always recommend using Sprutza refills which are Health Canada approved and can be purchased directly on our website. However, you can also refill the cartridge using your own sanitizer which must be liquid, the device will not work with gel or foam.